Stage 1
Plan
Partnering closely with our customers, the ‘Plan’ stage is all about capturing requirements, understanding the target use case(s) and building an informed and tailored execution plan.
Stage 2
Deploy
During the ‘Deploy’ stage, Epicon will implement the required tools and establish key integrations.
Stage 3
Collect
Collect data from the environment and key integrated systems, aggregating and visualising it through the centralised data repository.
Stage 4
Analyse
Once a single united and integrated view has been established, identify the high priority items that could impact the availability, reliability, user experience or performance of IT services.
Stage 5
Recommend
Finally, the ‘Recommend’ stage is about presenting the data analysis and plan to control environmental problems, enabling data driven decision making instead of relying on a subjective or arbitrary viewpoint.