IT Service Management Experience the future with Epicon's IT Service Management and Service Integration Frameworks.

IT Service Integration (SIAM) | IT Service Governance & Optimisation | IT Service Management Implementation | ITIL, Agile & DevOps Methodology & Framework

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AIOps & IT Operations Deliver efficiencies and greater insights to your IT enterprise by combining big data, machine learning and analytics-based visualisations.

Integrated Data Intelligence & Machine Learning | Analytics, Automation & Orchestration | Event Management | Capacity Management

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Enterprise Monitoring & Performance Management Attain a single pane of glass that proactively measures performance across the infrastructure, network, application and user experience.

Single Pane of Glass | Real-Time Business Service Visibility & Performance | Proactive Incident Detection & Response | Technical Reporting & Assurance

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Cloud Services Consume on demand cloud services via Epicon’s Government Certified Protected Cloud.

IT Service Management as a Service | Enterprise Monitoring as a Service | Integration & Automation as a Service | Cloud Brokerage

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What we do

IT enterprise

Simplify the
IT enterprise

Improve customer experiences

Improve customer
experience

Delivery service

Deliver service
excellence

Improve efficiency and reduce

Improve efficiency
& reduce cost

Nond disruptive

Non disruptive
transformation

IT integration

Enterprise IT
integration

At Epicon, we support our customers through the continuous journey of digital transformation, enabling success in complex and everchanging business environments

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Our Services

IT Management

IT Service Management
IT service operations

AIOps & IT Operations
Devops

Cloud Services

Join our community
of businesses, brands and leaders

Epicon delivers industry leading technology agnostic and IT management solutions to a broad cross-section of public and private sector organisations. We combine Powerful Intelligence and a Begin with Yes philosophy to simplify and improve the IT experience for every business.

Department of Defence
Department of enviroment and energy
Department of home affairs
Australian Department Agriculture
NSW LOGO
victoria state logo
ATO
Telstra
Cathay Pacific
Bupa
BOQ
Tabcorp
leidos
Gain overall
The Epicon way to Understand

Gain an overall simplified view of your environment

Be presented with an integrated, cohesive and consistent user experience with a single view of the end to end IT environment while the complex service provider environment exists behind the scenes. Learn More

Easily Discover
The Epicon way to Control

Easily discover problems and provide quick remediation.

Optimise your IT environment quickly and easily by identifying high priority items that are or could impact the availability, reliability, user experience or performance of IT services. Learn More

Plan for future
The Epicon way to Transform

Plan for future cases and create process resolution.

Create iterative continuous improvement based on small steps and quick wins rather than a big bang approach. Our Integration Bus provides a layer of abstraction, allowing for individual technologies, systems and or integrations to be modified, replaced or installed without impacting the remainder of the environment. Learn More

Get the E-1X difference.



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